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Call Us Now! 877-223-6046
Wireless Internet Backup
Internet Failure = Loss of Business
One summer evening a few years back, my husband and I went to dinner at a floating restaurant on a lake in North Eastern Idaho. We were on a day trip and had several credit cards between us and a $20 bill in my wallet. We enjoyed the scenery while sharing appetizers, dinner and dessert with a final bill well over $100. The waiter informed us when he gave us the bill that their internet had just gone out and we couldn’t pay with a credit card. They were explaining their situation to potential guests at the hostess podium as we were leaving. People were walking out rather than eating there; this was a busy Saturday night. I don’t recall how we resolved the bill, but it really drove home the dilemma that this business faced sending customers away due to loss of internet and the inability to complete credit card transactions with subsequent operational food loss and lost revenue.
Impact of Internet Interruption
Reliable internet connectivity is essential for ensuring smooth business operations; even a brief outage can cripple your business and lead to significant revenue loss and reduced customer trust. Productivity comes to a screeching halt. IoT products (such as door fobs, automatic doors, elevators, security cameras) rely on connectivity. Internet interruption may even put customer assets or security at risk when internet-dependent systems fail. A recent
ITIC survey (Information Technology Intelligence Consulting) revealed that 40% of businesses valued an hour of downtime to more than a million dollars. According to
Enterprise Management Associates research in a study from 2024, unplanned internet downtime now averages $14,056 per minute and can exceed $23,750 for large enterprises.
Even businesses that can quickly resort to landlines, mobile phones, computer and paper files for specific tasks encounter challenges without internet access. Most businesses have digitized a considerable part of their operations and utilize SAAS (software as a service - or online software CRM and data processing). Of course, outages impact every business differently, but almost all companies rely on the internet for essential parts of their operations. When service is disrupted, the company experiences downtime for as long as it takes to resolve the issue.
If a business depends on a primary internet connection that is fiber or cable-based, any damage to the underground infrastructure can leave you unable to get your company online until a service crew is scheduled to access and repair the damaged fiber or cables underground. Consequently, there is no way to predict how long it will take before your business operations can resume.
Causes of Internet Service Outages
A variety of environmental and man-made factors can lead to internet disruption of service:
- Packet loss caused by compromised integrity of internet lines
- Service Interruption Caused by Insufficient or Obsolete Equipment
- Network Congestion / System Overload
- Unintentional wire slice during infrastructure upkeep
- Disruptions caused by weather events or natural disasters
- Fiber equipment scheduled upgrades
- Disruptions Caused by Accidents
- Service disruptions or network problems
- Latency spikes due any of the items on the list
Fast Internet USA: Solutions to Internet Disruption
Regardless of the disruption's origin, a backup or redundant solution from Fast Internet USA serves as an excellent solution.
Business Continuity
Business continuity or network redundancy is a backup connectivity solution that ensures continuous internet access and the seamless operation of products, services, and business activities when the primary internet connection experiences a failure. This concept is also referred to as 'internet failover' or ‘backup internet’. In an internet outage, the redundant network automatically switches internet use to the backup system, eliminating downtime and ensuring consistent access to services for customers and employees.
Fast Internet USA offers several back up internet programs. There is a monthly fee with service starting at $50 / month for backup connectivity. Pricing is dependent on data loads reserved. This investment serves as a strategic protection for your business. Implementing network redundancy reduces downtime and shields your company from possible revenue losses, damage to your reputation, and customer dissatisfaction that can occur due to extended outages. By allocating funds for backup connectivity, you are essentially securing the continuity of your operations, ensuring that your essential services and communications remain accessible and dependable, even in the face of unexpected network challenges.
Internet Carrier Diversity Versus Route Diversity
Diversity In Redundancy Strategies
It is important to have both route diversity and carrier diversity as part of your back up internet plan:
- Route of internet: the way in which the internet connects to your business. There are four options: cable, fiber, wireless and satellite.
- Carrier of internet: this is the company that is providing the service. For fiber, examples could be Xfinity or TDS. For Satellite, examples would be HughesNet or Starlink. For Fixed Wireless, Fast Internet USA can provide service that automatically switches between providers based on availability and load.
An example of carrier diversity without route diversity would be to have Comcast as your primary carrier and TDS as your back up internet. Both rely on fiber - probably the same fiber infrastructure.
An example of carrier diversity AND route diversity would be to have Starlink satellite as your primary internet with Fixed Wireless through Fast Internet USA as your back up internet. In this way, your internet primary and back up utilize different infrastructure. If one infrastructure is out of commission, the other system provides the interim service.
- Fast Internet USA offers Fixed Wireless Internet as a cost-effective form of redundant connectivity for businesses or homes that require high data transfer and low latency.
- Fixed Wireless utilizes transmitted radio signals from cellular towers to a fixed location, offering greater flexibility for businesses or homes in remote and urban areas without laying new cables.
- This is a highly effective solution due to low latency and reliability.
- Fast Internet USA can also set up satellite internet as a back up system (or primary internet).
- We install and set up Starlink and HughesNet.
- Satellite offers a completely different infrastructure (or extrastructure if you think about it).
Secure Your Business With the Ultimate Business Internet Back Up Solution
Fast Internet USA understands that seamless connectivity is essential for the smooth operation of businesses. Regardless of the size or complexity of your connectivity needs, Fast Internet USA provides your business with reliable, seamless, and cost-effective wireless failover solutions that guarantee uninterrupted connectivity under any circumstances.
Call us today and let's figure out the best solution for your business.
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